Privacy Policy

At VIIKING, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and what happens when you interact with our website, products, or marketing.

Need Help?

If you have any questions please reach out to us via our contact us page.

What We Collect

When you visit the VIIKING website, place an order, or get in touch with us, we may collect information including:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping details
  • Payment information
  • Order history
  • Website activity and browsing behaviour
  • Information submitted through enquiries, forms, or the Feedback Lab
How We Collect Information

We collect information when you:

  • Purchase products from our website
  • Sign up to our newsletter
  • Submit an enquiry or custom product request
  • Contact us by email or social media
  • Browse or interact with our website

Like most online stores, we also use cookies and analytics tools to improve website performance and better understand how riders interact with our content and products.
How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Respond to enquiries and support requests
  • Improve our products and website experience
  • Send updates about new products, launches, restocks, and promotions
  • Communicate with you about custom product enquiries or Feedback Lab submissions

By signing up to our newsletter, submitting an enquiry, or purchasing products through our website, you agree to receive marketing and promotional emails from VIIKING. You can unsubscribe at any time using the link included in our emails.
Marketing Communications

From time to time, we may send emails relating to:

  • New product launches
  • Performance upgrades
  • Promotions and special offers
  • Product restocks
  • Brand updates and project builds
  • Events, testing, and rider content

You can opt out of marketing emails whenever you like.
Sharing Your Information

We may share your information with trusted third-party services that help us operate VIIKING, including:

  • Payment providers
  • Shipping and fulfilment companies
  • Website hosting and email marketing platforms
  • Analytics and advertising providers

These providers only receive the information necessary to perform their services.
Keeping Your Information Secure

We take reasonable steps to protect your personal information and work with trusted platforms to help keep your data secure.

While no online system can guarantee complete security, we take privacy seriously and aim to keep your information protected.
Cookies

Our website may use cookies to improve your browsing experience, remember preferences, and help us understand website traffic and performance.

You can disable cookies through your browser settings if preferred.
Accessing or Updating Your Information

If you would like to access, update, or request removal of your personal information, please contact us directly.
Changes to This Policy

We may update this Privacy Policy from time to time as our business, website, or legal obligations evolve. Any updates will be published on this page.
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